FAQs

Who are we?

Nutrazee is a vegan dietary supplement brand with focus on making highly quality innovative vegan supplement products.

What are the different types of products you make?

Nutrazee offers various vegan products that fall under two categories – General Wellness & Sports Nutrition. You can see our products here.

How do I know which products are right for me?

Finding the right products for your health goals can be little difficult sometimes. To make it easier, we’ve grouped our products into categories on our website. See our categories here. You’ll notice that many of our products fall into more than one category. If you still need help making a choice, we will be happy to help you. You can reach us at: care@nutrazee.com | 040-40213380.

Is your entire line vegan?

We believe that making the best supplements for your health means creating products with non-GMO, plant-based, natural, vegan ingredients. All our products are vegan, free of animal derived ingredient. 

How do I place an order?

Placing an order on our website is super easy. Just add a product to your cart and move towards checkout. The checkout process is simple and self-guided, and you have a number of payment options for your convenience. You may reach out to us by phone or email if you need any assistance.

Do you take orders over the phone?

While we offer support over phone and email, we only accept orders through our website, Amazon and Flipkart and other ecommerce platforms.

How long do orders typically take to ship out?

We ship out all confirmed orders on the same working day, or next working day. In case there is a delay from our end, you will be notified within 24 hours of your order being confirmed.

How long do orders take to get delivered?

Our typical delivery time is within 6 business days. However, for most metro cities your order will be delivered between 2-3 business days, and 2-5 business days for tier 2 and 3 cities. For pin codes not serviced by private courier partners, it may take upto 10 days.

Can I track my orders?

Yes. You will be provided with tracking details once your order is shipped.

Do you ship internationally?

We are currently not shipping to all countries due to certain restrictions, we request you to contact us with your pincode and country to check international shipping feasability.

What is your return and refund policy?

Please check our return and refund policy here

Are your products safe?

Absolutely. At Nutrazee, we have a strict set of processes in place to make sure every product you buy has the right strength, composition, purity, and quality of ingredients. Safety is our number one priority.

Where are your products made?

All our products are proudly manufactured in India in a world class manufacturing facilities that are FSSAI approved and follows strict GMP (Good Manufacturing Processes) Standards.

Where do you source your ingredients?

We select ingredients solely on the basis of quality and purity and are provided in highly bioavailable forms. We source premium ingredients from trusted industry leaders across the globe including the finest suppliers from India, U.S., France. Ingredients are tested for purity and potency. Our Ingredient suppliers must meet rigorous testing and quality criteria to qualify as a Nutrazee supplier.

Are you products tested for purity and safety?

Nutrazee has a rigorous testing policy. All the ingredients that goes into making of our products including the end product are tested for product purity, nutritional value, projected efficacy, ingredient safety and label accuracy.

Are Nutrazee Products GMO-free?

All Nutrazee products are GMO free. None of the ingredients used in our products are GMO. We have a strict Non-GMO Policy.

Do your products contain Gluten? Nuts? Egg? Soy? Diary?

No, none of Nutrazee products contain gluten, nuts/peanuts or egg or soy or dairy.

Are your products safe for athletes?

Our sports supplements are not formulated with any substances banned by the NCAA or that appear on the 2018 WADA/U.S. ADA Prohibited List. All our products are free of currently banned substances.

How long before I see results from your products?

No two people are alike. Results depends on the product and the individual. Some products start working shortly after you use, while others can take a few weeks before you start seeing results. It is best to take a product consistently, as suggested, over a period of time. Although most of our customers are very happy with our products, all supplements may not work for everyone.

Can a product be taken out of the capsule if I can't swallow capsules?

Most of our products can be taken out of our two-piece vegan capsules and put into a small amount of food. However, there are a few products which are known to have a bitter taste. In these cases, the bitter taste would be mentioned in the Warnings section of their labels.

Can your products be taken during pregnancy or lactation?

We does not make recommendations concerning the use of products during pregnancy or lactation. Pregnant or nursing mothers should consult physician before using any dietary supplement products.

Do you offer free product samples?

We don’t give out free samples, but we often have offers and contests that let you win free products to try. Please follow us on Facebook and Instagram to know more about our contest updates and other special offers.

How do I submit comments or feedback?

We would love to hear from you!Click here to submit your comments, feedback, or questions to us.